transom · Updated 4 November 2026
Refunds
transom is a one-time purchase ($9.99 at launch until 25 November 2026, 18:30 UTC, then $14.99). There's no free trial, so we keep refunds simple.
- Within 7 days of purchase, we refund if transom doesn't work on your Mac and we can't fix it. Email hello@tealmac.com from your order email and tell us what happens. We usually reply within a working day.
- Refunds go back to the original payment method through our payment provider and usually take 5 to 10 business days to arrive.
- A full refund turns the licence key off: it no longer downloads or activates transom.
- A chargeback ends the licence.
Before you ask, the support page answers the common problems in a minute. See also the terms.